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Committed to quality

Company Policy POLLEN CAKES is based on offering our clients the best products with the best service and attention. The quality policy applies to all our products, with our scope being the manufacture, production, and processing of biscuits, chocolate, and their derivatives.

GALLETAS POLEN's Company Policy is based on offering our clients the best products with the best service and attention. The quality policy applies to all our products, with our scope covering the manufacture, production, and processing of biscuits, chocolate, and derivatives.

  • To know, satisfy and anticipate the needs and expectations of our customers.
  • To comply with Legal requirements that affect our products.
  • Manufacture Safe products for consumers.
  • Search for Continuous improvement of our processes.
  • Ensure respect for environment in our processes.
  • To guarantee Health and safety of our workers.
Quality biscuits

Method of operation

As a consequence of this approach, our efforts are focused on the following areas:

GALLETAS POLEN's Company Policy is based on offering our clients the best products with the best service and attention. The quality policy applies to all our products, with our scope covering the manufacture, production, and processing of biscuits, chocolate, and derivatives.

  • The correct one development of the implementation of the Management System Integration is everyone's responsibility, so it is essential to consider Motivation, Training, and Communication, and it has the backing and commitment of Management.
  • The Improvement in food safety guarantees and in our processes involves improving both human and material resources.
  • The Quality and assurance Food safety is supported by a Continuous Improvement Plan. This plan includes a continuous review of the Quality and Food Safety Policy to ensure its adequacy and effectiveness.
  • Paragraph ensure environmental objectives, the company will ensure the correct use, recycling and disposal of resources used in all its processes.

These principles will be communicated and followed by all personnel. Furthermore, this policy will be reviewed periodically to adapt it to the current situation of the company.