Tradition and Quality
La Tienda de GALLETAS POLEN, your online shop for buying biscuits.
At Galletas Polen, with our customers in mind and as part of a business policy based on seriousness, we believe it is our obligation to provide a set of data that complements the information about our company and its products.
First of all, we want to emphasise our Absolutely artisan origin.
The proven quality of our products is based on a intimate knowledge of the subjects and processes in which they apply.
Biscuit Craftsmanship
This is all complemented by the adaptation to new manufacturing methods, and the desire to improve day by day.
Our aim is to offer the three fundamental pillars on which this brand is built: Service, Efficiency, Reliability. Adhering to ethical behaviour above all else.
Our idea is to maintain, within what society demands, a Renewed concept of craftsmanship. As a result, A specific product, meticulously crafted and controlled from start to finish.
This process makes us feel proud of the products and the quality we offer in them.
Mission
Our corporate identity has a lot to do with our consumers, employees, and clients. These corporate values are based on how we use innovation, the development of new products, improvements to new processes, and an efficient management model.
Culture
The organisational culture of pollen biscuits is based on some very specific pillars:
- Ethics
- Fairness
- Respect
- Diversity
Vision
Our vision is to meet the demand for high-quality products, contributing to maintaining a better nutritional status and achieving improved functionality.
Objectives
We are focusing our efforts on the following aspects.
- Anticipate and satisfy customer needs.
- Improve relationships and customer service by leveraging new technologies.
- Research and innovation in all product varieties.
- To establish a quality-based manufacturing system.
- To be recognised, as a social enterprise, by maintaining very good relationships both socially (suppliers and clients), and professionally (with our employees).
Free delivery on orders over €60
Free delivery on orders over £60 (mainland Spain only)
Delivery 48/72h
Deliveries anywhere in Spain in 48/72 hours. Deliveries to islands may incur a surcharge.
Biscuits 100% artisanal
We are chocolate experts, we use a pure chocolate coating, which we make ourselves, in order to achieve a differentiation in flavour compared to other existing products.
International shipping
We ship worldwide. Contact us for more information.